TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE?    Our ASE Certified technicians at TGK Automotive Specialists CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross-trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!  

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

TGK AUTOMOTIVE IS AN ESSENTIAL BUSINESS

On March 23, 2020, the Federal government issued guidance to state and local governments to include the vehicle service and auto repair industry in the definition of essential services. TGK Automotive will remain open to continue to serve our fleet and retail clients, including many first responders and other essential workers, with the utmost precaution and care. In addition, we are offering $5 oil changes to individuals that have lost their occupations due to the outbreak of COVID-19.

When you visit TGK, please know that we are offering the option for NO-CONTACT as well as delivery & pickup services.

No-Contact Service
Book via phone or online
Use our designated key drop box
Pay over the phone

In addition, we have also implemented the following:

  • Comprehensive cleaning and sanitization protocols in place for all of our locations.
  • Gloves for all technicians and service writers.
  • Keys and car surfaces are disinfected.
  • All stores are sanitizing customer areas and restrooms hourly to maintain a safe environment.
  • Hand sanitizer provided for customer use.
  • Magazines have been removed from our waiting rooms as well as toys in the kids' play areas.

We hope you and your family are staying safe during this time and know that if you need us, we will be here for you!

white glove no-contact service available!

Your car data owned by manufacturers now

Newer Vehicles Generate as Much As 25GB of Data/Hour according to McKinsey.  Now That is Extremely Interesting!  It is also daunting as we now need to know "what data" right?  You also want to know where it is going if anywhere and who owns the data?  All interesting questions that we never thought about.  Just get in and drive, choose a destination and if a light goes off in the dash you call us here at TGK Automotive Specialists to schedule an appointment.   We want our Big Lake, Bloomington, Brooklyn Park, Champlin, Chanhassen, Chisago, Crystal, Delano, Eden Prairie, Ham Lake, Hugo, Inver Grove Heights, Mankato, Maple Grove, Maplewood, North Mankato, Owatonna, Plymouth, Rogers, Rosemount, St. Louis Park,and St. Michael drivers to be informed as always and able to make their choices based on having facts.  This is a big change in the automotive-truck service industry and it really has not hit the news at all, so it is up to us to get you up-to-date and informed.  Here are the facts and where you can find more information!

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians!  We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

It is a law that independent automotive repairs shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, that is enforced by Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicles warranty or a vehicles extended warranty because service was performed by a Non-Dealer/Independent Repair shop.

Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”

One of the major perks to bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.

Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.

Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV or Jeep right here. Give us a call today!



 

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